PRIVACY POLICY
Last Updated: September 22, 2025
Ivan Falcon Trucking LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt-in to our SMS (Short Message Service) communications program.
Collection of Information
We collect the following information when you opt-in to our SMS communications:
Your mobile phone number.
Your name and any other information you voluntarily provide.
Information related to your engagement with our messages, such as whether you opened a message or clicked on a link.
How We Use Your Information
Your information is used exclusively to:
Respond to your initial inquiry for our home improvement services.
Send you project quotes, estimates, and related documents.
Schedule consultations and appointments.
Provide important updates regarding the status of your active project.
Communicate essential service-related information.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with third-party service providers that perform services for us or on our behalf, including SMS messaging platforms (such as Twilio and GoHighLevel), but they are obligated to protect your information and are not authorized to use it for any other purpose.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
Your Rights and Choices
You have the right to opt-out of our SMS communications at any time. To unsubscribe, you can reply with the word "STOP" to any message you receive from us. You may also request to access, correct, or delete your personal information by contacting us at the information below.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ivan Falcon Trucking LLC
907 LUCIA, MISSION, TX, 78582-6129